Program managers have access to amend the program status dates.
The program status dates/identified date cannot be edited to go back 3-4 business days by the care team members. For cases when the dates have to be modified for beyond the allowable dates. The care team members can request their program managers to amend the dates.
How To Amend Dates
Navigate to the member that requires the program status date change
Now click on the programs more icon on the over view section or click on the programs member tab
Programs list page open, now hover over the required program and click on the view details button
Side panel opens with program status tab
Program manager role logins will see "Amend Dates" button
Click on the "Amend Dates" button
The form updates to the "Amend Status Dates"
Here all the program statuses the member program has gone through so far will be available including the identified on and the workflow states if any starting from Identified on -> Pending -> Active
Select the date for the statuses that needs changes and save
Below is an attachment on how this can be done
How To Delete Program
We are working on this feature in coming weeks and will update the article soon with the details ......