Setting up a New Employee in mMR

When a new employee starts at Mindoula, their Manager must complete the process of setting them up within the mMR system.

When a frontline Care Team Member (Peer, Therapist, Nurse) onboards to Mindoula they will be assigned the role in which their job description is through mMR. You can find this role by going to the care extender icon on the left side of the screen.

You can then search for them in the search bar and click on their name to ensure their assigned role is correct.

Depending upon your security level position, you can add and delete roles to make it appropriate for the Care Team Member.

Scroll to the bottom of the screen and select the edit icon by the signature block. Enter the employee's name and credentials.

You also need to ensure you are listed at their manager. You can do that by selecting the edit icon on the “reports to” section.

You can also make changes when Team Members shift reporting managers by selecting “add another.”

Select the edit icon to enter a goal. At the time of this writing the standard across SPHM is 20%. This can be increased or decreased based on Program Director discretion.

Once a Care Team Member has the correct role as outlined at the beginning of this process, you then need to ensure they are assigned to the correct program. You do this by selecting the “program icon” on the left hand side of the screen.

Then choose the applicable program. If a Care Team Member will be in multiple markets, you will need to complete this process for every market they may be assigned to.

Once you select the market, select the “care extender” tab.

This will then provide you with a list of current care extenders, if your Care Team Member is not assigned select the “Add Care Team Member” button in the top right.

You will then select the role, care extender name, and choose either “default” or “primary default.” Selecting default will be the most common selection. Being a default case member in a program will allow the care extender to have access to the case and be available to be selected as a care team member. In some programs, when there is only one care extender for the market, you can choose “primary default.” This will automatically assign them as the primary care team member for whichever role you selected in that primary market. This can be used for example in SEPP cases where one nurse covers an entire market. If you choose to select neither, the care team member will still be able to be manually assigned through the care team tab in the member chart, but they will not come up automatically as an option.